Water Damage Inspection in Saint James, NY — Find the Water You Can't See

"We were purchasing a Saint James home where the seller had disclosed a prior basement water event and claimed it was fully remediated. COS Water Damage Restoration's pre-purchase inspection found moisture readings in the wall framing adjacent to the original event area that were significantly above dry standard — indicating incomplete drying. The written report we received gave us specific sensor point readings that we used to negotiate remediation credit from the seller before closing. Without that inspection, we would have closed into a mold problem."

"I had noticed a musty smell in a room of my Saint James home for months before calling COS Water Damage Restoration. Their inspection found active moisture in the subfloor assembly under an area rug — a slow pipe drip that had been going on long enough to saturate the subfloor significantly without any visible surface evidence. The written report documented the moisture readings, the thermal images showing the extent of the affected area, and the recommended scope. I would never have found this without the thermal camera."

"We manage a portfolio of Saint James rental properties and COS Water Damage Restoration's inspection service is what we use every time a water event is reported, prior to any remediation starting. The inspection report maps the damage completely — it's what we give our remediation contractor as the scope of work and what we give our insurer as the damage documentation. Having a consistent, instrument-backed inspection process has eliminated the disputes we used to have about whether remediation was complete or whether the damage scope matched what we claimed."